RunLLM is an AI tool that diagnoses and resolves technical support issues by reading logs, code, and documentation.
The system is based on a decade of UC Berkeley research.
It claims to save more than 30 % of engineering time and cut mean time to resolution by 50 %.
The product can deflect up to 99 % of support tickets.
Companies such as Databricks, Sourcegraph, and Corelight already use it.
A free trial is available for integration into any product.
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